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A modern gamer should want to know “where can I find an online casino where the customer experience is paramount”?
Here, at Everygame Casino, we understand that customer experience is of the utmost importance. Customer experience is a modern term that businesses now use to help them better serve their customers. It is the modern variation of the old term “the customer is always right”.
Customer experience takes the older term to a broad new understanding. It isn’t enough for the customer to feel wanted at a business where the business bends over backward to satisfy the customer.
At an online casino such as Everygame Casino, the idea is that the customer experience will be so good that the gamer will come back to Everygame again and again. The term “thrive” comes to mind. We want our gamers to thrive.
How Can Everygame Casino Help Gamers Thrive?
There are many ways where we go the extra mile to help gamers have the best customer experience here. We offer excellent deposit bonuses beginning with our amazing Welcome Package.
The Welcome Package is actually four deposit bonuses with a modest no deposit bonus at the end. The total potential value of the Welcome Package is $5555.
A key element in all online casino deposit bonus offers is the size of the bonus being offered and the bonus percentage. There are a lot of online casinos that offer a 50% bonus. In our Welcome Package, the bonuses start at 125% and go up to 150%.
This means that you get more bonus for your buck.
Everygame Casino Offers Many Deposit Bonuses
We run promotions every month. Some have a bonus rate of 200% or more. Some add free spins on selected slots. Bonuses are just one way we try to make your gaming experience great.
Everygame Casino Carries a Wide Range of Games
Actually, this is as much because we want to offer a wide range of games (which we do, of course) as it is because here in cyberspace we have lots of room for games. Land-based casinos are limited by their walls. As big as some are, they still have those walls to contend with.
One area where this shows up is that we continue to carry classic or old-fashioned slots that very few gamers play. We have no reason to get rid of these slots since we have so much room in cyberspace. In fact, we have every reason to keep these slots: namely, that of the hundreds of thousands of gamers already signed up to play here, some will want to check out a classic slot from the bygone era of 2000.
Land-based casinos have to use every available inch of space so they have to take out a terminal for every new terminal they bring in.
Everygame Gamers Can Play Many Variations of Video Poker and Blackjack
Remember, we have a lot of space and land-based casinos have limited space. A blackjack table takes up a lot of floor space. So, a land-based casino cannot have a table for every variation of blackjack.
Land-based casinos do have enough space for terminals of video poker in its many variations. However, for land-based casinos, having slots terminals is more cost-efficient, so they have a lot more slot terminals than video poker terminals.
Online Casinos Hold the Line on Payouts for Blackjack and Video Poker
The expected return to player rate in both blackjack and video poker, when you use the best strategy on every hand, is about 99.5%. That means that for every $1000 you bet on video poker or blackjack, you can expect to win back $995. This makes these games very inexpensive entertainment.
Land-based casinos increasingly are paying less for a blackjack and for a full house and a flush. We pay 3-2 for a blackjack. Land-based casinos increasingly pay only 6-5. We pay 9-6 for a full house and a flush while many land-based casinos pay out only 8-5 or even 7-5.
This adds to a positive customer experience by giving gamers the true feeling that they are literally inches away from having a winning session. In fact, you will win almost as many sessions of these games as you will lose. The reduced payouts for the hands we mentioned at land-based casinos makes a winning session of these games a lot less common which reduces the pleasure of playing.
Everygame Casino Does Not Offer Free Alcohol
One of the less obvious aspects of reduced customer experience at many land-based casinos is the effect of casinos giving free alcohol and free buffet meals.
At first, it’s great: free alcohol and free food. The big drawback to free alcohol is that alcohol reduces inhibitions and it also reduces cognitive ability. In other words, players who have had a couple of drinks at a land-based casino begin to make mistakes.
Players who go to the buffet naturally overeat there. Then their body slows down as it tries to process all that food. This makes players tired. If they went back to their room and lay down for a while, it might be okay, but most players go back to the casino and play. They make mistakes because they are too tired to think a decision through.
We always tell gamers to save the alcohol for after gaming. Similarly, you might have a snack food while gaming but never let the snack food overwhelm your enjoyment of the gaming.
Mobile Has Become the Way to Play
When mobile casino gaming platforms came aboard, they were clunky things similar to the early mobile phones. Now they are sleek and getting better all the time. The improvements are coming from imaging, color, and sound. A casino game, especially a new slot, played on a mobile device, is simply state-of-the-art fun and entertainment.
Gamers have made mobile the overwhelming choice for online casino gaming. Mobile is so prevalent in casino gaming that a lot of big land-based casinos now offer mobile gaming in the hotel!
Everygame Casino Takes Customer Service Seriously
You can contact us through email at all hours and a representative will answer your question as soon as possible. We know from firsthand experience that the gamers’ overall enjoyment is partly the games themselves, partly the bonuses, partly the seamless banking we provide, and partly the customer service we offer and deliver on a 24/7 basis.
Great customer service is a big part of every gamer’s great customer experience.
We Publish Great Articles
Another way we add to gamers’ experience is through the hundreds of articles we have published. We continue to publish informative articles. We invite you to take a look at the hundreds of articles we already have online. Then you will be ready to…